Privacy Policy — Particle Lift

1. Introduction

Particle Lift (we, us, or our) is committed to protecting your privacy. This Privacy Policy describes our practices regarding the collection, use, and sharing of personal information that we receive from users of our website. By using our website, you agree to the collection and use of information in accordance with this policy.

This website is operated by Particle Lift, a brand of Hefei Chulin Tili Network Technology Co., Ltd., with its registered office at Room 301, Ruitai Heyuan Phase 4, Northeast Intersection of Linquan East Road and Tongda Road, Yaohai District, Hefei, Anhui 230000, China.

2. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: Name, email address, telephone number, and any other information you voluntarily provide when you fill out a contact form or communicate with us.
Usage Data: Information about how you access and interact with our website, including your IP address, browser type, operating system, referring URLs, page views, and the dates and times of your visits.
Device Information: Information about the device you use to access our website, including hardware model, operating system version, and unique device identifiers.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our website and services.
To respond to your inquiries, comments, or questions.
To send you technical notices, updates, security alerts, and support messages.
To monitor and analyse usage trends and preferences to improve your experience.
To detect, prevent, and address technical issues and fraudulent activity.
To comply with legal obligations and enforce our Terms of Service.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

Consent: Where you have given explicit consent for us to process your personal information for a specific purpose.
Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our website and services, provided your rights do not override those interests.
Legal Obligation: Where processing is necessary to comply with applicable laws and regulations.
Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and email delivery. These providers are contractually bound to protect your information.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include encryption, access controls, and secure server infrastructure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: The right to request access to the personal information we hold about you.
Correction: The right to request that we correct any inaccurate or incomplete information.
Deletion: The right to request that we delete your personal information, subject to certain exceptions.
Restriction: The right to request that we restrict the processing of your information.
Portability: The right to receive your information in a structured, machine-readable format.
Objection: The right to object to the processing of your information for certain purposes.
Withdrawal of Consent: The right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request within the timeframe required by applicable law.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors come from.

We use the following types of cookies:

Essential Cookies: Necessary for the basic operation of our website. These enable core functionality such as security and accessibility.
Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Functional Cookies: Enable enhanced functionality and personalisation, such as remembering your preferences.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites, plugins, or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Particle Lift
Hefei Chulin Tili Network Technology Co., Ltd.
Room 301, Ruitai Heyuan Phase 4
Northeast Intersection of Linquan East Road and Tongda Road
Yaohai District, Hefei, Anhui 230000
China

Email: contact@particlelift.mom
Phone: +1 752 130 6598
Website: www.particlelift.mom

The developer of this website and the services described herein is Particle Lift. If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational considerations. We will notify you of any material changes by posting the updated policy on this page and updating the Last Updated date at the top. We encourage you to review this policy periodically.